We can send you a leaflet for free if you provide your name and address using

our Contact form. If you would like a call-back, please supply your name and

phone number on our Request a call back form.





We provide an alarm that consists of a base unit and a separate pendant button.

The lightweight button can be worn either on your wrist, your belt, or around your neck as a pendant.

If you need help all you have to do is press the button and it will connect you directly to our dedicated response centres who if required will ask one of your nominated contacts (friends, family or neighbours) to come and assist.




Monitoring and Emergency Response

 County Careline provides Monitoring

and Emergency Mobile Response service for vulnerable people.

If you live in one of our response area’s,  we can provide

help at the touch of a button.




Well-Being Visits

We understand that sometimes you or someone you know may need

regular visits whether that be just after leaving hospital or their family

being away. In these circumstances we offer a tailored well-being visit

service where we arrange for one of our highly trained responders to

visit the customer.

This service is available in any of our area’s covered by the response service.

contact us to find out more.



Data Protection

To enable us to offer the services, we need to hold some personal information.

We manage our data protection to conform to GDPR (General Data Protection Regulation 2018) rules.

Under these rules you have the right (at any time) to:

ask us for a copy of the data we hold on you.

ask us to remove the data we hold on you (this would be regarded as a contract termination

as we could no longer provide the service)

ask us how your data is shared (this is mainly with emergency services in the event of you having an emergency)

if you would like a copy of our data protection procedure, please contact us using our contact us page or call our office on the number below